APRIL 16-18, 2018
Cultivating Change: The Inseparable Link Between Clinical Quality…High Reliability…Change Management
Monday, April 16, 20182:30 PM - 3:45 PM
National Ballroom A
Executives who have spent even some of their career in healthcare have seen multiple initiatives designed to foster an atmosphere of change during their tenure. Sometimes change is resisted and sometimes it can seem like a new change is on the horizon before the previous change has become embedded in the culture; however, embracing meaningful and impactful change is vital to the success and progress of any organization. It’s an ongoing challenge to engage stakeholders and to collaborate to identify opportunities, suggest solutions for improvement, and implement them successfully.
The session is designed as an education exchange applying lessons learned from an “in flight” clinical transformation effort correlating the inseparable link between clinical quality, high reliability and change management principles. Utilizing a real-time case study approach, the audience will learn about the design, methodology and intersection of the “inseparable link” from a clinical perspective and its transference to a clinically driven supply chain. Actionable insights based upon an academic case scenario will be provided, giving direct insights of pivotal attributes of change design in the development of a clinically sustainable supply chain strategy.
1. Outline the Key Attributes of a High Reliability model and how it translates into the medical model.
2. Identify how to cultivate program “Resilience” by creating a condition of persistent mindfulness with the organization and how to incorporate Change Management principles as a foundational and necessary step in any strategic planning effort.
3. Describe the techniques utilized in optimizing the “human factor” with respect to advancing system performance and the significance and results gained by leading transdisciplinary teams.
Lori Armstrong DNPc, MSN, RN NEA-BC
Alexandria Combs MSHS
NGA Healthcare Consulting
Supply Chain Sherpas